Financial and Consumer Affairs Authority (FCAA) vision is to cultivate an environment in which everyone in Saskatchewan has confidence in and can enjoy the benefits of a vibrant financial marketplace.
The FCAA strengthens Saskatchewan’s financial marketplace and protects consumers by regulating providers of financial products and services in an effective, efficient and balanced manner.
The actions of the FCAA’s personnel are guided by the following commitments:
We share information and listen openly. We encourage understanding of and involvement in decision making.
We treat everyone fairly and with dignity, respect and compassion.
We exhibit a positive, courteous, conscientious, and businesslike manner in the workplace. We take personal responsibility for achieving the goals of the FCAA.
We are impartial and unbiased in our decision-making.
We make clear, timely and responsible decisions.
We encourage innovation and continuous improvement of our business processes and service provision.
We empower our staff and encourage them to question the status quo.
We provide quality and timely service by listening to, understanding and addressing the needs of our customers, clients and employees. We provide our people with the training and tools they need to do their jobs.
- Work/life balance
We recognize and accommodate our employees’ needs to balance their responsibilities and interests outside of work with meeting the increasing demands of the workplace.
We work together internally and with those we regulate to deliver the best possible solution.