
4th Floor, 2365 Albert Street
Regina, SK, S4P 4K1
Tel: (306)787-5550
Toll free: (877)880-5550
Fax: (306)787-9779
Email: consumerprotection@gov.sk.ca
Fundraising Businesses
Charities
Check the seller’s rating and customer reviews on the Better Business Bureau directory at https://www.bbb.org/ or call 1-888-352-7601.
The activities and licensing of for-profit charitable fund-raising businesses are governed by:
Charities and fund-raising businesses acting on behalf of a charity can only contact you between 8:00 a.m. and 9:00 p.m.
They are not allowed to call or visit outside of these hours.
If you do not want a charity or fund-raising business to contact you, you can ask to have your name added to their Do Not Contact list.
This rule does not apply if you are contacted directly by an unpaid volunteer from the charity.
If you get a call asking for a donation, the caller must tell you:
Who they work for
The name of the licensed business they are making the call on behalf of.
Their role
If they are employed, they must say they work for that business to make solicitations.
The charity’s name
The charitable organization your donation will support.
Why your donation matters
The charitable purpose for which the donations will be used.
Where your money goes
The area or region where your contribution will be used.
If you ask, the caller (or the business) must send you this information in writing, within 30 days of your request. Upon your request, the caller (or the business) must also provide you will the following information within 30 days:
The name, address, telephone number, and, if applicable, the e-mail address and website address of the charitable organization on whose behalf solicitations are being made;
The name, address and telephone number, and, if applicable, the e-mail address and website address of the charitable fund-raising business;
The number on the licence of the charitable fund-raising business; and
The remuneration being paid to:
the charitable fund-raising business; and
if a representative is involved in the campaign, the representative.
If someone asks you for a donation in person or online on behalf of a charity, they must provide you with this information before you donate:
Who they are
The name of the fund-raising business and the person asking for your donation.
How to contact them
The fund-raising business’s name, address, phone number, and, if applicable, their email address, and website.
About the charity
The charity’s name, address, phone number, and, if applicable, their email address, and website.
Why your donation matters
What the money will be used for.
Where your money goes
The area or region where your contribution will be used.
Costs
How much the fund-raising business and the canvasser are being paid.
If you ask, they must send you this information (excluding the canvasser’s name):
Make sure your donation is going to a real cause and not a scam.
Verify registration
Verify that the charitable fund-raising business is registered with the FCAA by checking the FCAA’s 411 https://fcaa.gov.sk.ca/fcaa411.
Be wary of high-pressure tactics
Legitimate charities typically do not pressure you to donate on the spot.
Be cautious of vague details
Legitimate charities should be clear about their mission and use of funds.
Use more secure donation methods
like PayPal or credit cards for safer transactions.
4th Floor, 2365 Albert Street
Regina, SK, S4P 4K1
Tel: (306)787-5550
Toll free: (877)880-5550
Fax: (306)787-9779
Email: consumerprotection@gov.sk.ca