FCAA is Saskatchewan’s financial and consumer marketplace regulator.
The Credit Union Act, 1998 provides the overall framework for the incorporation and regulation of credit unions in Saskatchewan. The Act describes the responsibilities, obligations and powers of credit unions, the Registrar of Credit Unions, and the Credit Union Deposit Guarantee Corporation.
For information about credit unions select from the options below.
If you have a complaint about a credit union, we encourage you to take the following steps to resolve it.
Step 1: Talk to your Credit Union
If you have a complaint or concern, the first place to make it known is at the credit union. This process is:
Step 2: Ombudsman for Banking Services and Investments (OBSI)
If you are dissatisfied after dealing with your credit union, you may contact OBSI. OBSI is an independent, national organization that investigates customer complaints against financial service providers, including credit unions. This service is available to customers free of charge. OBSI can be contacted at:
Credit unions own Credit Union Central of Saskatchewan also known as SaskCentral, which functions as liquidity manager for Saskatchewan credit unions.