Financial and Consumer Affairs Authority of Saskatchewan

FCAA is Saskatchewan’s financial and consumer marketplace regulator.

Tips for driveway repairs

  • Tips for driveway repairs

    Has someone come to your door offering to do paving work? There are some important questions to ask before you hire a contractor. It’s also a good practice to get quotes from two or three other potential contractors. It’s an opportunity to interview them and learn more about their work. A few phone calls and a little bit of research can save you a lot of time, money and hassle in the long run.

     

     

    Do reference checks and research

    Good contractors will be happy to give you a few references from previous jobs. A quick phone call to past clients will help you know what to expect when it comes time to begin the project.

    Be sure to ask:
    -Was the price fair?
    -Was work done on time?
    -Were there any unexpected problems?

    It is always a good idea to do some additional research to make sure the contractor is reputable. The Better Business Bureau is a great resource to view a contractor’s ratings and read customer reviews. 

     

    View previous work

    The best way to judge the quality of work is to see it yourself. Ask the contractor for pictures or visit previous jobs in-person (you will need to ask permission if it’s private property) to see the quality of the workmanship.

     

    Property damage and liability insurance

    Confirm if the contractor has insurance for property damage and liability. Contractors can show you their certificate of insurance as proof before work begins. If someone gets hurt or something gets damaged you don’t want to be on the hook.

    You may wish to also contact your own insurance broker to ensure that you are covered for any risks not covered by the contractor’s insurance or that might occur when the contractor is not on site, (ie: vandalism, fire or theft.)

     

    Get quotes and a contract in writing

    Along the way, a lot of important details and decisions will come up. Get quotes in writing and ensure the terms of the contract are clear before work begins including payment details, goods and services to be supplied and the expected start and completion dates.

     

    Check the licence

    Door-to-door salespersons are required to be licensed. Check the validity of the licence number on FCAA411.

     

    Call Consumer Protection Division

    If you have questions about driveway repair contractors doing door-to-door sales, you can contact us toll free at 1-877-880-5550 or by email: consumerprotection@gov.sk.ca.


     

    Consumer Protection Division

    Suite 500, 1919 Saskatchewan Drive

    Regina, Saskatchewan S4P 4H2

    Tel: (306)787-5550

    Toll free: (877)880-5550

    Fax: (306)787-9779

    Email: consumerprotection@gov.sk.ca

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