Financial and Consumer Affairs Authority of Saskatchewan

FCAA is Saskatchewan’s financial and consumer marketplace regulator.

Fitness/gym memberships

  • Fitness/Gym Memberships

    News year’s resolutions are no stranger to gym memberships. Knowing what to look for before signing a membership contract can help you understand how much you’ll be spending and what the guidelines of your membership are.

    Here are some things to know before signing a gym contract:

     

     

    Know the cost

    Ask questions and read your contract before signing your contract to know the full cost of your membership.

    Make sure you know:

    • what fees are associated with signing up (registration, maintenance, etc.);
    • the total amount payable over the life of the contract; and
    • if there are extra fees for classes or trainers.
       

    Know your rights

    By being familiar with the gym contract before signing, you’ll better understand the rights you have as a consumer.

    Some rights to know about before signing your contract:

    • The term of a gym contract cannot exceed two years.
    • You can cancel your gym contract:
      • within seven business days of receiving the written copy of the contract;
      • if you move more than 30 km away from your home gym or one of its locations; 
      • if there are material physical, medical or mental changes supported by your medical practitioner that would make gym participation unreasonable;
      • if there are material changes in the services being provided, or if the facility moves more than 10 km from its former location; or
      • within a year if the contract does not include all required information.
         

    Remember to ask questions

    Before signing a contract, make sure you ask the following:

    • Are there any penalties or cancellation fees for ending the contract before the term ends?
    • What is the cancellation process?
    • Are there any fees/restrictions for using equipment or attending classes?
       

     

    Consumer Protection Division

    Suite 500, 1919 Saskatchewan Drive

    Regina, Saskatchewan S4P 4H2

    Tel: (306)787-5550

    Toll free: (877)880-5550

    Fax: (306)787-9779

    Email: consumerprotection@gov.sk.ca

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