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Until July 30, 2021, the FCAA is open by appointment only. Please contact staff members by phone or email to arrange a meeting. Visit our telephone directory for staff contact information. For further assistance you can contact 306-787-5645. If you are attending a meeting in-person, masks are voluntary and there are no physical distancing requirements.
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Financial and Consumer Affairs Authority of Saskatchewan
FCAA is Saskatchewan’s financial and consumer marketplace regulator.
Fitness/gym memberships
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Consumer Protection Division
Suite 500, 1919 Saskatchewan Drive
Regina, Saskatchewan S4P 4H2
Tel: (306)787-5550
Toll free: (877)880-5550
Fax: (306)787-9779
Email: consumerprotection@gov.sk.ca
Documents & Links
Fitness/Gym Memberships
News year’s resolutions are no stranger to gym memberships. Knowing what to look for before signing a membership contract can help you understand how much you’ll be spending and what the guidelines of your membership are.
Here are some things to know before signing a gym contract:
Ask questions and read your contract before signing your contract to know the full cost of your membership.
Make sure you know:
- what fees are associated with signing up (registration, maintenance, etc.);
- the total amount payable over the life of the contract; and
- if there are extra fees for classes or trainers.
By being familiar with the gym contract before signing, you’ll better understand the rights you have as a consumer.
Some rights to know about before signing your contract:
- The term of a gym contract cannot exceed two years.
- You can cancel your gym contract:
- within seven business days of receiving the written copy of the contract;
- if you move more than 30 km away from your home gym or one of its locations;
- if there are material physical, medical or mental changes supported by your medical practitioner that would make gym participation unreasonable;
- if there are material changes in the services being provided, or if the facility moves more than 10 km from its former location; or
- within a year if the contract does not include all required information.
Before signing a contract, make sure you ask the following:
- Are there any penalties or cancellation fees for ending the contract before the term ends?
- What is the cancellation process?
- Are there any fees/restrictions for using equipment or attending classes?
Consumer Protection Division
Suite 500, 1919 Saskatchewan Drive
Regina, Saskatchewan S4P 4H2
Tel: (306)787-5550
Toll free: (877)880-5550
Fax: (306)787-9779
Email: consumerprotection@gov.sk.ca
Documents & Links
