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The FCAA is open to the public and masks are mandatory. Please contact staff members by phone or email to arrange a meeting. Visit our telephone directory for staff contact information. For further assistance you can contact 306-787-5645. 
 

Financial and Consumer Affairs Authority of Saskatchewan

FCAA is Saskatchewan’s financial and consumer marketplace regulator.

31-338 – Guidance on Dispute Resolution Services Client Disclosure for Registered Dealers and Advisers that are not members of a Self-Regulatory Organization (National Notice)

  • 31-338 – Guidance on Dispute Resolution Services Client Disclosure for Registered Dealers and Advisers that are not members of a Self-Regulatory Organization (National Notice)

    • Guidance on Dispute Resolution Services Client Disclosure for Registered Dealers and Advisers that are not members of a Self-Regulatory Organization

      Effective Date:  May 1, 2014.

      Provides that a firm must take reasonable steps to ensure that the Ombudsman for Banking Services and Investments (OBSI) will be the independent dispute resolution or mediation service that is made available to a client that has an eligible complaint.

      31_338_csa_staff_notice_may_1_2014.pdf
    • Complaint Process31_338a_may_1_2014.pdf

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