This section explains your right to cancel a payday loan and the steps you must take to cancel the loan. It also explains what a payday lender must do when a loan is cancelled.
Lenders must advise you of your right to cancel the loan agreement. Before you enter into a payday loan, the lender must provide you with a form that can be used to cancel the loan.
For more information about cancelling your payday loan, select from the options below.
You may cancel your payday loan, without reason or cost, at any time before the end of the business day following the date the payday loan agreement was entered into (usually the next day).
If the payday lender did not notify you of your right to cancel the loan in the written disclosure document provided to you before you entered into the loan, or if the notice you were given was not clear, understandable or prominently displayed in the lender’s disclosure document, you can cancel your payday loan at any time.
In order to cancel a payday loan, you must follow two steps:
If the advance was made in the form of a cheque, a return of the un-cashed cheque is considered to be a repayment of the advance. If the advance was made in the form of a cash card or other device that enabled you to access funds under the payday loan agreement, returning that card or device to the payday lender is to be considered a repayment of the advance to the extent of the cash or credit balance remaining on the card or device.
The payday lender may accept other forms of repayment as well. To determine if another form of repayment will be accepted by the lender, consult the disclosure document the lender provided to you before you entered into the loan or ask the lender.
If you cancel your payday loan in accordance with the Act, the payday lender must immediately: