Getting a refund

Getting a refund

If you are able to repay the loan in full before the due date, your loan fees must be reduced by a proportionate amount. For example, if a loan is paid back in half the time, half the fees should be refunded.

If a payday lender has violated the terms of The Payday Loans Act, or The Payday Loans Regulations, by charging more than is permitted, you can demand that the lender refund all of the charges, fees, or interest paid on the loan and the lender must immediately provide the refund.