Statement of Cancellation Rights (subsections 6(3-4) regulation 9 and appendix)

All direct sales contracts must contain the legislatively pre-determined written buyer’s right to cancel notice. The entire wording is set by regulation and cannot be changed except for the writing with the brackets; in those brackets select the appropriate information. The heading of the statement must be in 12pt font; the rest of the statement must be at least 10 pt font.

Where a statement of cancellation rights mentioned above is not located on the first page of the written contract, there is to be a notice on the first page of the written contract in not less than 12-point bold type, directing the purchaser to the location of the statement of cancellation rights.

Where a statement of cancellation rights is located in a separate document from the written contract, it is to include the business name, business address, telephone number and, where applicable, facsimile number of the vendor.

Where a written contract is not required, the direct seller shall provide in a document a statement of cancellation rights, and the document is to include the name, business address, telephone number and facsimile number, where applicable, of the vendor.

Buyer Right to Cancel

You may cancel this contract from the day you enter the contract until 10 days after you receive a copy of this [contract/statement of cancellation rights].* You do not need a reason to cancel.

If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after 30 days.

There are other grounds for extended cancellation. For more information, you may contact your provincial/territorial consumer affairs office.

If you cancel this contract, the seller has 15 days to refund your money and any trade-in, or the cash value of the trade-in. You must then return the goods. To cancel, you must give notice of cancellation at the address [below/in this contract].** You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, fax, or by personal delivery. [Address for Notice - include name, business address, phone and, if applicable, fax number of the vendor]***

[The following are explanatory notes only – and does not form part of the required statement , but is added to help explain how one fills in the language included in the brackets above]
* Select the word “contract” if the average sales will be $100 or more, or 
select the phrase “statement of cancellation rights” if the average sales will be less than 100 and a written contact is not provided.
** select the phrase “below” or “in this contract” depending on where the address is listed.
*** Insert company address, phone numbers, etc]