Message Alert

The Financial and Consumer Affairs Authority has closed its offices as a preventative COVID-19 measure. Read our COVID-19 alert to see what changes have been made in response to the crisis.

 

FCAA staff will not be working July 31, 2020 as it is a floating holiday for Saskatchewan government employees.

 

Financial and Consumer Affairs Authority of Saskatchewan

FCAA is Saskatchewan’s financial and consumer marketplace regulator.

Direct/Door to Door Seller Alerts

  • Direct/Door to Door Seller Alerts

     

    Door-to-door Canvassing and Sales activities are permitted subject to Re-Open Saskatchewan guidelines 

    July 21, 2020 - Saskatchewan continues to progress through Phase 4 of the Re-Open Saskatchewan plan. Additional activities and businesses are being reopened in a measured, careful manner as part of the plan to re-open the provincial economy.

    Effective July 21, 2020 Door-to-door Canvassing and Sales activities are permitted subject to the operating guidelines outlined in the Re-Open Saskatchewan plan. Physical distancing is to be maintained when visiting a residence and between volunteers/staff. Guidelines include frequent hand hygiene and no sharing of common materials including pens, pencils and promotional materials. Saskatchewan residents are encouraged to familiarize themselves with the guidelines and follow recommendations to ensure the province can continue to re-open in a safe manner without a significant increase in the transmission of COVID-19. For full guidelines on new and existing permissible activities, find the most up-to-date version of the Re-Open Saskatchewan plan at www.saskatchewan.ca/re-open

     


    Door to door sales are not permitted at this time 

    June 26, 2020 - The Government of Saskatchewan has made the decision to slowly and methodically phase-in allowable services as part of the response to managing the spread of COVID-19.
     
    This means difficult decisions have to be made as conditions on social isolation are responsibly lifted to manage pressure on community services, while continuing to prevent the transmission of COVID-19.
     
    Door to door sales are not permitted at this time.
     
    Sales of products and services must be restricted to online only, or sales calls must be arranged in advance with consent of the consumer.
     
    Future updates to the Re-Open Saskatchewan Plan will identify the timelines under which unannouced door to door sales may resume.
     
    Thank you.

    Registrar, The Direct Sellers Act
     


     

    General Guidelines for Direct Sellers who provide public facing services at a consumer’s residence 

    May 4, 2020 -  Direct Sellers General Guidelines

    Consumer Protection Division

    Suite 500, 1919 Saskatchewan Drive

    Regina, Saskatchewan S4P 4H2

    Tel: (306)787-5550

    Toll free: (877)880-5550

    Fax: (306)787-9779

    Email: consumerprotection@gov.sk.ca

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